Only available in the following regions: Japan, United States, Hong Kong, Taiwan, Singapore, Malaysia, Philippines, India, Indonesia, United Kingdom, Spain, Germany, Italy, France, Canada, Australia, New Zealand.
Can I add a Pokémon Embroidery on top of a customized patterned fabric chest pocket? 2020.05.29up
If you’ve customized the breast pocket fabric of your Polo Shirt, the only places you can add an embroidery is either the front or the back hem of the shirt.
Can I add the Poké Ball buttons to the regular Pokémon Shirts? 2020.05.29up
The Poké Ball buttons are only available for the Pokémon Polo Shirts.
How many orders can one make at a time?
As many as you wish. You can place orders for your own shirts, for family and friends.
How long will it take for me to receive the ordered shirts?
Shirts will be shipped within 4-6 weeks after you place an order. Please note that it may take longer, as each shirt is made exactly as you order. In some cases, it may take as long as two months to process orders placed when a backlog of orders has occurred.
I'd like to know more about procedures after ordering, such as cancellation.
How do I cancel my subscription to the newsletter?
Click on the "Cancel Subscription" link in the newsletter, or after logging in from the URL below, remove the check mark next to "Special coupons and other notices." https://ja-jp.originalstitch.com/settings
How can I contact you?
Please send your inquires to Original Stitch's customer support (firstname.lastname@example.org).
The Pokémon Customer Support Center will not be able to answer your inquiries regarding Pokémon Shirts.
Can you wrap the shirt up for presents? Can you also make it so that the receiver can't tell what the price of the shirt is?
We do not offer a wrapping service, but all of our products are delivered in vanity cases. The price will be displayed on the website, but not on the delivered shirt.
Please see here for more information.
If you have questions not answered here,
please contact the Original Stitch support center